@import url(https://fonts.googleapis.com/css2?family=DM+Sans:wght@400;500;600&display=swap);:root{--ffc-navy:#0d1f3c;--ffc-navy2:#1a3a6e;--ffc-gold:#c9a84c;--ffc-gold-light:#e8c96a;--ffc-white:#ffffff;--ffc-light:#f5f7fa;--ffc-border:#e1e6ef;--ffc-text:#1a2a4a;--ffc-muted:#6b7a99;--ffc-radius:16px;--ffc-shadow:0 8px 40px rgba(13,31,60,0.18)}#ffc-launcher{position:fixed!important;bottom:110px!important;right:16px!important;width:60px!important;height:60px!important;border-radius:50%!important;background:linear-gradient(135deg,#0d1f3c 60%,#1a3a6e)!important;border:2.5px solid #c9a84c!important;box-shadow:0 4px 24px rgb(13 31 60 / .28)!important;cursor:pointer!important;display:flex!important;align-items:center!important;justify-content:center!important;z-index:2147483647!important;transition:transform 0.2s ease!important;padding:0!important;margin:0!important}#ffc-launcher:hover{transform:scale(1.08)!important}#ffc-launcher svg{width:26px;height:26px;fill:#c9a84c}#ffc-launcher.open svg.icon-chat{display:none}#ffc-launcher:not(.open) svg.icon-close{display:none}#ffc-widget{position:fixed!important;bottom:185px!important;right:16px!important;width:360px;max-height:560px;background:var(--ffc-white);border-radius:var(--ffc-radius);box-shadow:var(--ffc-shadow);display:flex;flex-direction:column;z-index:2147483646!important;font-family:'DM Sans',sans-serif;border:1px solid var(--ffc-border);transform:scale(.92) translateY(16px);opacity:0;pointer-events:none;transition:transform 0.25s cubic-bezier(.34,1.56,.64,1),opacity 0.2s ease}#ffc-widget.open{transform:scale(1) translateY(0)!important;opacity:1!important;pointer-events:all!important}#ffc-header{background:linear-gradient(120deg,var(--ffc-navy) 70%,#1a3a6e);border-radius:var(--ffc-radius) var(--ffc-radius) 0 0;padding:16px 18px;display:flex;align-items:center;gap:12px}#ffc-header-avatar{width:42px;height:42px;border-radius:50%;background:var(--ffc-gold);display:flex;align-items:center;justify-content:center;font-size:16px;font-weight:700;color:var(--ffc-navy);flex-shrink:0}#ffc-header-info h3{margin:0;font-size:14.5px;font-weight:600;color:#fff}#ffc-header-info p{margin:2px 0 0;font-size:11.5px;color:var(--ffc-gold-light);opacity:.9}#ffc-status-dot{width:7px;height:7px;background:#4ade80;border-radius:50%;display:inline-block;margin-right:5px;vertical-align:middle}#ffc-messages{flex:1;overflow-y:auto;padding:14px 13px 10px;display:flex;flex-direction:column;gap:10px;background:var(--ffc-light);min-height:260px;max-height:340px}#ffc-messages::-webkit-scrollbar{width:4px}#ffc-messages::-webkit-scrollbar-thumb{background:var(--ffc-border);border-radius:2px}.ffc-msg{max-width:88%;padding:10px 13px;border-radius:12px;font-size:13.5px;line-height:1.55;animation:ffc-pop 0.2s ease;word-break:break-word}@keyframes ffc-pop{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}.ffc-msg.bot{background:var(--ffc-white);color:var(--ffc-text);border:1px solid var(--ffc-border);align-self:flex-start;border-bottom-left-radius:4px;box-shadow:0 1px 4px rgb(13 31 60 / .06)}.ffc-msg.user{background:var(--ffc-navy);color:#fff;align-self:flex-end;border-bottom-right-radius:4px}.ffc-typing{display:flex;align-items:center;gap:5px;padding:10px 13px;background:var(--ffc-white);border:1px solid var(--ffc-border);border-radius:12px;border-bottom-left-radius:4px;align-self:flex-start;width:fit-content}.ffc-typing span{width:7px;height:7px;background:var(--ffc-gold);border-radius:50%;display:inline-block;animation:ffc-bounce 1.2s infinite}.ffc-typing span:nth-child(2){animation-delay:0.2s}.ffc-typing span:nth-child(3){animation-delay:0.4s}@keyframes ffc-bounce{0%,60%,100%{transform:translateY(0);opacity:.6}30%{transform:translateY(-5px);opacity:1}}#ffc-input-area{padding:11px 13px 13px;background:var(--ffc-white);border-top:1px solid var(--ffc-border);border-radius:0 0 var(--ffc-radius) var(--ffc-radius);display:flex;gap:8px;align-items:flex-end}#ffc-input{flex:1;border:1.5px solid var(--ffc-border);border-radius:10px;padding:9px 12px;font-family:'DM Sans',sans-serif;font-size:13.5px;color:var(--ffc-text);background:var(--ffc-light);resize:none;outline:none;min-height:40px;max-height:100px;line-height:1.4;transition:border-color 0.15s}#ffc-input:focus{border-color:var(--ffc-gold);background:var(--ffc-white)}#ffc-input::placeholder{color:var(--ffc-muted)}#ffc-send{width:40px;height:40px;border-radius:10px;background:var(--ffc-navy);border:none;cursor:pointer;display:flex;align-items:center;justify-content:center;flex-shrink:0;transition:background 0.15s,transform 0.1s}#ffc-send:hover{background:#1a3a6e}#ffc-send:active{transform:scale(.94)}#ffc-send:disabled{opacity:.5;cursor:not-allowed}#ffc-send svg{width:17px;height:17px;fill:var(--ffc-gold)}#ffc-footer-brand{text-align:center;font-size:11px;color:var(--ffc-muted);padding:0 14px 10px;background:var(--ffc-white);border-radius:0 0 var(--ffc-radius) var(--ffc-radius)}#ffc-footer-brand a{color:var(--ffc-gold);text-decoration:none;font-weight:500}@media(max-width:440px){#ffc-widget{width:calc(100vw - 20px);right:10px!important;bottom:180px!important}#ffc-launcher{right:10px!important;bottom:108px!important}}